Proudly Serving the Communities of Niagara Falls and Niagara-on-the-Lake

Contact Us

Location:
Allied Health Building
5673 North St.
Suite 101
Niagara Falls, L2G 1J4

Mailing Address:
c/o Niagara Health System – G.N.G.H. Site
PO Box 1018
Niagara Falls, ON L2E 6X2

Primary Contact
Marianne McRae, Executive Director

T: (905) 356-7548
TF: 1-877-665-MEALS (6325)
F: 905-356-4032
E: MealsonWheels.NF@outlook.com

Programs Available

Hot Meals

The meal is a balanced diet consisting of soup; an entree of meat, fish or fowl, with two vegetables; potato, rice or pasta and dessert.
Meals are provided on a four-week cycle of menus.
Although there is no choice of menu, substitutions will be made for a limited number of food preferences and intolerances.
All therapeutic diets (e.g. diabetic, salt restricted, etc.) can be accommodated.
Meals are prepared and packed by staff in the kitchen of the Niagara Ina Grafton Gage Retirement Village in St. Catharines, under the supervision of qualified dietitians.
The meals are delivered by dedicated and friendly volunteers Monday through Friday between 11:00am and 1:00pm in both Niagara Falls and Niagara-on-the-Lake.

Frozen Meals

The meal consists of an entrée, dessert and/ or soup
Meals are prepared by dietary staff in the Niagara Ina Grafton Gage Home in St. Catharines under the supervision of qualified dietitians.
Meals are delivered each Tuesday afternoon in Niagara Falls and at noontime in Niagara-on-the-Lake.
Clients make their own selections from a five-week cycle of menus.
Orders must be submitted by 3 p.m. on Wednesday for delivery the following Tuesday.  There is a minimum order of 2, but no maximum to the number of meals ordered.

CURRENTLY SUSPENDED DUE TO COVID: Congregate Dining (in Niagara Falls)

The purpose of these events is to encourage socialization among Senior Citizens (age 65 +) living in apartment buildings.
Lunch is served once-a-month in the common rooms of various locations throughout Niagara Falls.
Residents indicate their intention to attend by signing a list posted two weeks prior to the luncheon.
Food is prepared by a local caterer and consists of an entrée of meat or poultry with vegetables; potato, rice or pasta; dessert and beverage.

Lunch Out (in Niagara Falls)

The main focus of these events is socialization.
Volunteers provide transportation for mobile seniors to have lunch at a local restaurant once a month.

Funding Provided By

Costs

Please contact your local office for current rates and fees.

Costs for frozen meals vary. Please click here for the Summer Frozen Menu and Pricelist.

Participation Details

How do I Order?

Any of the meal services can be obtained by calling (905) 356-7548; (905) 356-9194 or 1-877-665-6325 from Monday through Thursday 8:30 am – 4:30 pm and Friday 8:30 am – 1 pm.

Messages that are left on the answering machine will be returned promptly. Service can usually begin within 2 days.

May I cancel delivery?

Cancellations may be made any time up to 10:00 am on the day prior to the scheduled delivery and there will be no charge for that meal.

If a meal has not been cancelled and there is no one home at the time of delivery, the meal will not be left and the client will be billed for it.

When and how do I pay?

Detailed statements are sent out at the end of each month, either directly to the client by a volunteer or by mail to the person responsible for payment.

Payment may be made by: Cash, Cheque, Money order or e-transfer (Interac).

Cheques payable to: Meals on Wheels

Volunteers will gladly collect payment from the client and return it to the office.

Payment for Congregate Dining and Lunch Out events is due and collected the day of the event.

“What is the essence of life? To serve others and to do good.”

— Aristotle

How can you help?

What is the role of the Volunteers?

The backbone of the Meals on Wheels organization is our Volunteers. Our Volunteers are caring, committed individuals who are dedicated to helping others.

Their service is invaluable in helping our clients maintain independence in their own homes. They help insure the safety of clients by providing a check on their well-being. If no personal contact is made, all necessary steps are taken to determine the whereabouts of the client.

Volunteers are needed to:

drive and/or serve for the delivery of hot and/or frozen meals
serve at the Congregate Dining events
drive and assist at Lunch Out events
Serve on the Board of Directors

Scheduling is flexible. If you would like to volunteer, please call (905) 356-7548 or (905) 356-9194 for further information.

Donations

Special thanks to the Stamford Kiwanis Club for monies donated in order to be able to offer gas assistance to our Volunteer drivers.

Special thanks to many local businesses, churches, Royal Canadian Legions, and service clubs for annual donations, which are used to subsidize the cost of meals.

If you wish to contribute towards the cost of this vital service, donations may be made to:

Meals on Wheels Niagara Falls/Niagara-on-the-Lake

In memoriam contributions may be made at local funeral homes or mailed to the address noted on the front panel.

Bequests are welcomed and appreciated.

Meals on Wheels is a registered Canadian Charitable Organization and will issue official receipts for income tax purposes.