Location:
800 Niagara Street, Seaway Mall
Welland, ON
R30 L3C 5Z4
Primary Contact
Cherie
T: 905-788-3181 ext. 25
TF: 1-877-665-MEALS (6325)
E: cssn@cssn.ca
F: 905-788-3182
W: www.cssn.ca
Proudly Serving the Communities of Welland and Pelham.
Contact Us
Programs Available
Meals on Wheels began in the Niagara Region in Welland in 1967. Grimsby, Beamsville and West Lincoln began delivery of hot meals in 1971, 1972 and 1990 respectively. Over the next eight years six additional services were added to the program in Welland and in 1998 Grimsby, Lincoln and West Lincoln Meals on Wheels formed West Niagara Community Support Services, offering five services. In 2000 Welland Meals on Wheels/Community Support Services and the West Niagara agencies joined together to form Community Support Services of Niagara (CSSN) becoming a region wide multi-service agency.
Our Mission:
To assist both seniors and adults with disabilities to live independently through comprehensive client-driven community support services.
Our Commitment:
To offer services to clients which are both sensitive to needs and preferences and aid clients to live independently in their own homes.
Our Values:
- We believe: in building strategic partnerships to promote seamless community supports so that seniors and adults with disabilities can live independently, with dignity in their own homes.
- We believe: that every individual should be treated equitability, with empathy, with integrity and with respect.
- We recognize: the contributions of our staff and volunteers and know that by working together we can best serve the residents of Niagara.
- We are accountable: for the provision of quality service focused on individual client need and the effective and efficient use of our resources.
Hot Meals
Hot meals delivered Monday through Friday by caring volunteers to the client’s home over the noon hour.
Frozen Meals
Frozen Meals is a 5-week rotating menu delivered once a week. Clients can choose from a menu of nutritionally balanced meals to get the foods they prefer. Soup and/or dessert is also available.
Costs
Please contact your local office for current rates and fees.
Costs for frozen meals vary. Please click here for the Summer Frozen Menu and Pricelist.
“The unselfish effort to bring cheer to others will be the beginning of a happier life for ourselves.”
— Helen Keller
How can you help?
What is the role of the Volunteers?
Become a volunteer with Community Support Services of Niagara and contribute to your health and the health of your community. We have many volunteer opportunities available, so you too can contribute to a healthier community. Being a part of Community Support Services of Niagara is both fulfilling and rewarding for our volunteers.
Deliver hot/frozen meals to a client’s home. Flexible scheduling and mileage reimbursement.
Donations
It is our mission to help seniors and adults with disabilities live independently in their own homes. Unfortunately, many of our clients are on limited incomes and can’t afford to pay for the services even though we offer very reasonable fees.
All of your donation dollars are directly used to help clients who cannot afford to pay for services. Your donations can help a senior or an adult with a disability keep their homes clean by subsidizing their homemaking services, or they can be used to help pay for the installation of grab bars and other assistive devices through our Home Maintenance and Repair program. Your donations can be used to help a client get a ride to medical appointments or pay for their meals from our Meals on Wheels program.
You can rest assured that 100% of your donations are used to subsidize services for our clients with limited incomes. Donations are never used for administrative costs.
Donate Now Through CanadaHelps.org!
CanadaHelps.org is a registered charity that processes secure online donations. If you click the above banner, you will be taken to the CanadaHelps.org web site. There is a 3.9% transaction fee on each donation which is deducted before the donation is sent to us. Please use the CanadaHelps.org web site if you wish to donate using a credit card as we do not accept them. Your credit card will be charged by CanadaHelps.org. Within minutes of making a donation online, you will receive an official electronic tax receipt.
If you wish to donate by cheque, you can make it out to Community Support Services of Niagara and mail it to any of our three offices. A tax receipt will be mailed to you.
100% OF ALL DONATIONS ARE USED TO HELP SUBSIDIZE CLIENTS WHO CANNOT AFFORD SERVICES. DONATIONS ARE NOT USED FOR ADMINISTRATIVE COSTS.